Diogenis Blue Palace - Gouves

Norway

Karl

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Overall a desent stay.

Great hotel by the sea.

The food was boring and they had no service at the beach.

United Kingdom

Emily

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Friendly, helpful staff, great location.

Friendly, helpful staff, great location. The manager was amazing and upgraded us to all inclusive as our flight was cancelled, He saw our daughter was very upset about not getting home and did everything to reassure her and help settle us in, making sure we had a lovely dinner and put us in a lovely room too. Great service at last minute emergency booking with many other people helped that evening too.

Nothing to dislike

United Kingdom

Rebecca

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Gouves Family Break

Reception staff absolutely cheerful and supportive, our chauffeur was pleasant elderly man; exceptional. Location of hotel is brilliant, directly opposite the beach with lots of restaurants and supermarkets around. The food was same almost every day but most at times, delicious. Well seasoned meats and fish.

The decor is old and the room has a sewage smell no matter how clean the bathroom is and the amount of air freshener used. There were chipped tiles and the sink taps looks old and rusty. Windows needed a deep clean. Dining bowls, plates and mugs had chipped edges which does not cost much to replace. There were not many food options. We pretty much had the same meals to eat everyday. Limited desserts and no snacks during the day for kids though its all inclusive. No ice creams for dessert (shocking!).

Poland

Özge

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Good

The location was perfect, next to the beach. It’s close to the most of the restaurants in Gouves. Staff in reception was so nice and friendly. Sea is clean and I liked the beach, just the problem is that people are leaving their towels although they are not in the beach. So, you have to go to beach around 9 a.m to find the free sunbeds. I booked the room with airport shuttle, so it’s just 15 minutes by shuttle. Just make sure that you book room with shuttle price included.They gave us room with sea view and we spent most of the time in balcony.The pool is not so big and mostly kids are swimming there. we haven’t use at all.

Furniture needs to be renovated, towels were so old. Food has little variety, especially deserts. Ouzo and beer quality wasn’t so good. They don’t provide cocktails for free unfortunately. Coffee has very bad taste, i think the reason is they use tap water and tap water in Crete is too salty. If you have some drink with ice, you can suddenly have salty taste. We bought water from the shops, couldn’t use the one they give. We didn’t have big expectations, that’s why we enjoyed our time there. In my opinion it’s not 4 stars hotel but still not bad.

United Kingdom

Sophie

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Friendly, safe, amazing location. Everything you need right next to the hotel. Beach front

Simply beautiful.. location, hotel, beautiful. We liked the way the staff made an effort to know our names and were very friendly. Went with two teenagers and we felt very safe to let them have a little more freedom. Definitely will consider going again.

Meals needed to be more variety. Some nice food and some really not so nice. Very limited on deserts too. Beds are hard and drains smell at times. This said we loved the holiday and hotel so would not put me off returning.

Czech Republic

Martin

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Nearby beach, free shuttle, bad technical condition.

Friendly, helpful staff. We got bigger room with seaview. There was welcome pack in the fridge - water, juice and fruits. Free airport shuttle - arrived on time, fast. All inclusive matches the price - drinks are available during day, but don't expect large selection. Food is similar every day, but it sometimes depends on time when you arrive. Beach is sandy, only 20 meters from the hotel. Small kitchen in the room.

Technical condition of the room wasn't good. Bathroom had all hooks broken and window couldn't be opened. In the rest of the room there were some dead light switches, which doesn't fit to the wall. Main disappointment was AC, it was noisy and ineffective. There was also widespread corrosion on the balcony. The quality of water wasn't the best, I felt salt in the water, but it's typical for these countries. There is electricity lock and no always on power socket, so you can't charge your devices when you are away. Free sunbeds - only blue beds are for free, I'll recommend to take white beds (6/10€ per day, depends on type). They are more comfortable and in a good technical condition. Some of blue ones were broken, people "fought" for them, because the are provided for free...

United Kingdom

James

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Loved it

Great beach side position and sea view room was amazing.

Food occasionally wasn’t that hot. Limited range of all inclusive drinks, which in fairness they tell you about in advance.

Ireland

Deirdre

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Definitely recommend for a relaxing holiday

Beautiful small hotel, across the road from the beach and also has a good sized pool. Ideal for a relaxing family holiday. All inclusive food and drinks was lovely and great choice. The staff were all amazing and very friendly. There are shops close by but the main shopping area and restaurants are about a 15 minute walk along the prom. But if you want a relaxing holiday you have everything you need on your doorstep. I will be returning again in the future.

The bar out the front of the hotel (I dont think it is apart of the hotel) the music wasnt to my liking but that's just my personal choice. It wouldn't turn me off the hotel but more chilled music would have been nicer.

United Kingdom

Marie

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Perfect end to our honeymoon - very accommodating staff

Located near the airport and right on the sea front

Hungary

Tamas

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Exceptional

We spent 7 nights at Diogenis Blue Palace hotel. We loved to be here from the very beginning. The staff was very kind, friendly and helpful. We were 5, and our kids really enjoyed every day. The restaurant staff (Ilias, Claudia, Anna and the others) did their best all day to serve various food (there were lots of Greek dishes) for the guests, and to make our holiday enjoyable. Our children always found something delicious for themselves (usually this is the hardest part for us during a vacation, but this time it was the easiest). Ilias Chef was very friendly and kind to the guests, he constantly checked the quality and the quantity of the served food and in case something is started to run out, or the temperature was not fine, he took the necessary action immediately. There were watermelons, melons, apples, grapes, oranges every day with various quantity. Our kids loved the fruit selection every day and they did not miss the ice cream. Small Greek cookies were my favourite. I always ended the meal with these delicacies. My wife usually eats vegetarian dishes, and she always found something new and delicious for herself. Every staff person at the reception (Ioanna, Elena and Stavros) and at the bar area (Ben) showed us an exemplary behaviour. We had few problems, as once we missed the lunch time, and on another occasion, we lost our lunch box voucher. They were very kind and solved our issues every time properly. The atmosphere of the inner courtyard with the big pool and the palm trees is amazing. In case you do not want to go to the beach you can spend your time here as well. By the way, the beach is very close (15 seconds walk), and there are free sun loungers for the guests. The bedding is changed every 3 days in the room. There is an LCD tv in case your kids want to watch a cartoon during the evening: You can connect your laptop with your own HDMI cable, or you can connect your pendrive directly.

The bathroom need a little make up.

Norway

Karl

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Overall a desent stay.

Great hotel by the sea.

The food was boring and they had no service at the beach.

United Kingdom

Emily

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Friendly, helpful staff, great location.

Friendly, helpful staff, great location. The manager was amazing and upgraded us to all inclusive as our flight was cancelled, He saw our daughter was very upset about not getting home and did everything to reassure her and help settle us in, making sure we had a lovely dinner and put us in a lovely room too. Great service at last minute emergency booking with many other people helped that evening too.

Nothing to dislike

United Kingdom

Rebecca

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Gouves Family Break

Reception staff absolutely cheerful and supportive, our chauffeur was pleasant elderly man; exceptional. Location of hotel is brilliant, directly opposite the beach with lots of restaurants and supermarkets around. The food was same almost every day but most at times, delicious. Well seasoned meats and fish.

The decor is old and the room has a sewage smell no matter how clean the bathroom is and the amount of air freshener used. There were chipped tiles and the sink taps looks old and rusty. Windows needed a deep clean. Dining bowls, plates and mugs had chipped edges which does not cost much to replace. There were not many food options. We pretty much had the same meals to eat everyday. Limited desserts and no snacks during the day for kids though its all inclusive. No ice creams for dessert (shocking!).

Poland

Özge

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Good

The location was perfect, next to the beach. It’s close to the most of the restaurants in Gouves. Staff in reception was so nice and friendly. Sea is clean and I liked the beach, just the problem is that people are leaving their towels although they are not in the beach. So, you have to go to beach around 9 a.m to find the free sunbeds. I booked the room with airport shuttle, so it’s just 15 minutes by shuttle. Just make sure that you book room with shuttle price included.They gave us room with sea view and we spent most of the time in balcony.The pool is not so big and mostly kids are swimming there. we haven’t use at all.

Furniture needs to be renovated, towels were so old. Food has little variety, especially deserts. Ouzo and beer quality wasn’t so good. They don’t provide cocktails for free unfortunately. Coffee has very bad taste, i think the reason is they use tap water and tap water in Crete is too salty. If you have some drink with ice, you can suddenly have salty taste. We bought water from the shops, couldn’t use the one they give. We didn’t have big expectations, that’s why we enjoyed our time there. In my opinion it’s not 4 stars hotel but still not bad.

United Kingdom

Sophie

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Friendly, safe, amazing location. Everything you need right next to the hotel. Beach front

Simply beautiful.. location, hotel, beautiful. We liked the way the staff made an effort to know our names and were very friendly. Went with two teenagers and we felt very safe to let them have a little more freedom. Definitely will consider going again.

Meals needed to be more variety. Some nice food and some really not so nice. Very limited on deserts too. Beds are hard and drains smell at times. This said we loved the holiday and hotel so would not put me off returning.

Czech Republic

Martin

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Nearby beach, free shuttle, bad technical condition.

Friendly, helpful staff. We got bigger room with seaview. There was welcome pack in the fridge - water, juice and fruits. Free airport shuttle - arrived on time, fast. All inclusive matches the price - drinks are available during day, but don't expect large selection. Food is similar every day, but it sometimes depends on time when you arrive. Beach is sandy, only 20 meters from the hotel. Small kitchen in the room.

Technical condition of the room wasn't good. Bathroom had all hooks broken and window couldn't be opened. In the rest of the room there were some dead light switches, which doesn't fit to the wall. Main disappointment was AC, it was noisy and ineffective. There was also widespread corrosion on the balcony. The quality of water wasn't the best, I felt salt in the water, but it's typical for these countries. There is electricity lock and no always on power socket, so you can't charge your devices when you are away. Free sunbeds - only blue beds are for free, I'll recommend to take white beds (6/10€ per day, depends on type). They are more comfortable and in a good technical condition. Some of blue ones were broken, people "fought" for them, because the are provided for free...

Slovakia

Matúš

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Very pleasant stay overall, just a few disadvantages

The staff at the reception and in the restaurant were very nice and professional, most of the food was delicious and drinks at the bar were also good. The pool is very pleasant for swimming and the hotel sunbeds at the beach for guests are also very useful. The room had a great view of the pool area. Overall, our stay was excellent and I recommend this hotel. The restaurant was beautiful including some tables at a terase with sea view. The location of the hotel is very good, just next to the beach. What I appreciated the most was the fact that they are not over-crazy about covid and masks like in the other hotel we stayed in. We were never buzzed here. :-)

The room was quite far from the reception and we had to pass by a nasty roof of the next buliding to get there. I couldn't charge my phone in the room when we were outside because the electricity only worked with the key because of "being green". The music in the bar and restaurant was not traditional Greek but some global junk. The selection of drinks at the bar is a bit limited. Some of the food was not very tasty and the selection could have been better. The juices are not juices. Our bags had to be "disinfected" at the arrival and we had to place them in quite open area. We couldn't self-serve at the restaurant because of Covid-19 hoax, which was quite annoying. I missed a gym.

Ireland

Deirdre

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Definitely recommend for a relaxing holiday

Beautiful small hotel, across the road from the beach and also has a good sized pool. Ideal for a relaxing family holiday. All inclusive food and drinks was lovely and great choice. The staff were all amazing and very friendly. There are shops close by but the main shopping area and restaurants are about a 15 minute walk along the prom. But if you want a relaxing holiday you have everything you need on your doorstep. I will be returning again in the future.

The bar out the front of the hotel (I dont think it is apart of the hotel) the music wasnt to my liking but that's just my personal choice. It wouldn't turn me off the hotel but more chilled music would have been nicer.

Hungary

Tamas

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Exceptional

We spent 7 nights at Diogenis Blue Palace hotel. We loved to be here from the very beginning. The staff was very kind, friendly and helpful. We were 5, and our kids really enjoyed every day. The restaurant staff (Ilias, Claudia, Anna and the others) did their best all day to serve various food (there were lots of Greek dishes) for the guests, and to make our holiday enjoyable. Our children always found something delicious for themselves (usually this is the hardest part for us during a vacation, but this time it was the easiest). Ilias Chef was very friendly and kind to the guests, he constantly checked the quality and the quantity of the served food and in case something is started to run out, or the temperature was not fine, he took the necessary action immediately. There were watermelons, melons, apples, grapes, oranges every day with various quantity. Our kids loved the fruit selection every day and they did not miss the ice cream. Small Greek cookies were my favourite. I always ended the meal with these delicacies. My wife usually eats vegetarian dishes, and she always found something new and delicious for herself. Every staff person at the reception (Ioanna, Elena and Stavros) and at the bar area (Ben) showed us an exemplary behaviour. We had few problems, as once we missed the lunch time, and on another occasion, we lost our lunch box voucher. They were very kind and solved our issues every time properly. The atmosphere of the inner courtyard with the big pool and the palm trees is amazing. In case you do not want to go to the beach you can spend your time here as well. By the way, the beach is very close (15 seconds walk), and there are free sun loungers for the guests. The bedding is changed every 3 days in the room. There is an LCD tv in case your kids want to watch a cartoon during the evening: You can connect your laptop with your own HDMI cable, or you can connect your pendrive directly.

The bathroom need a little make up.

Germany

Alan

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Diogenis Blue Palace

Wonderful

The staff was very kind and friendly; they were always available to helped us in any request. The staff prepared us an abundant dinner since we arrived in the late evening. Also when we leave they gave us a breakfast before the dinning room opened because we check-out very early. The hotel is well located with the beach just across the street. The food from the buffet was tasty and abundant. Our room had a nice sea view and a balcony to enjoy the sunset. The bar provided unlimited drinks.

The bathroom was too small.

Pets	Pets are allowed on request. Charges may be applicable.
Internet	WiFi is available in public areas and is free of charge.
Parking	No parking available.
Bathroom	Toilet paper, Towels, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom	Linen, Wardrobe or closet
Outdoors	Outdoor furniture, Beachfront, Sun terrace, Private beach area, Balcony, Terrace
Kitchen	Cleaning products, Refrigerator
Room Amenities	Socket near the bed
Activities	Themed dinner nights, Beach, Billiards Additional charge
Living Area	Seating Area
Media & Technology	Flat-screen TV, Satellite channels, TV
Food & Drink	Kid-friendly buffet, Special diet menus (on request), Bar, Restaurant, Tea/Coffee maker
Reception services	Lockers, Concierge service, Luggage storage, 24-hour front desk
Entertainment and family services	Kids' outdoor play equipment
Cleaning services	Daily housekeeping, Ironing service Additional charge, Laundry Additional charge
Safety & security	Fire extinguishers, CCTV in common areas, Key access, 24-hour security, Safety deposit box Additional charge
General	Shuttle service Additional charge, Shared lounge/TV area, Vending machine (drinks), Designated smoking area, Air conditioning, Wake-up service, Tile/marble floor, Soundproofing, Car hire, Packed lunches, Family rooms, Airport shuttle Additional charge, Non-smoking rooms
Accessibility	Upper floors accessible by stairs only
Outdoor swimming poolFree!	Seasonal, All ages welcome, Shallow end, Swimming pool toys, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas
Wellness	Kids' pool, Sun umbrellas, Sun loungers or beach chairs
Languages spoken	German, Greek, English, French, Italian, Russian

Check-in	From 14:00 to 20:00
Check-out	From 08:00 to 11:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds	Children of any age are welcome.
No age restriction	There is no age requirement for check-in
Pets	Pets are allowed on request. Charges may be applicable.
Accepted payment methods	Cash is not accepted Diogenis Blue Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Diogenis Blue Palace ★★★★

FROM 61,00 (EUR €)

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